Privacy Policy

Bayang Construction Machinery (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us when you use this website. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Information We Collect

We may collect the following types of information when you interact with our website:

• Contact details you provide (name, email, phone number, company) when you submit an inquiry form.
• Message content you send to us via forms, email, or WhatsApp.
• Technical data such as IP address, browser type, device type, referring URL, and pages visited.
• Anonymous usage analytics collected via cookies and similar technologies (see our Cookie Policy).

2. How We Use Your Information

• To respond to your inquiries and provide quotes for our products and services.
• To process orders, arrange shipping, and provide after-sales support.
• To improve our website and customer experience through aggregated analytics.
• To send you relevant product updates or industry news (only if you opt in).
• To comply with legal obligations and prevent fraudulent activity.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share information with:

• Logistics partners and customs agents strictly to fulfill orders you place with us.
• Service providers (e.g., hosting, analytics) under strict confidentiality agreements.
• Authorities when required by law or to protect our legal rights.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described above, to comply with our legal obligations, and to resolve disputes.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information, or to object to its processing. To exercise these rights, please contact us at info@byangexcavators.com.

6. Security

We use industry-standard technical and organizational measures to safeguard your data, including encrypted connections (HTTPS), restricted access controls, and secure data storage. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Our website is not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@byangexcavators.com
• Address: 128號 Kam Sheung Rd, Shek Kong, Hong Kong